WHY ATTEND
Explore the evolution of the customer journey in a digital world. |
Understand the value of cloud techology to enhance customer experience. |
Hear from experts and industry leaders at the forefront of digital customer experience. |
Develop a clear digital customer experience strategy for your organization. |
ATTENDEES
FT Live has a reputation for delivering very senior board level audiences to attend a wide range of world class thought-leadership events across the globe for nearly 40 years.
Attendees of the Enhancing Digital Customer Experience virtual conference will include:
– Heads of Digital Transformation – Heads of CX/Customer Service – Heads of CX Transformation – Heads of Contact Centre – Heads of Digital Sales –
If you are interested in receiving event updates, exclusive invitations and carefully curated content from Financial Times Live please register here >
"Make your customer feel remembered, heard and understood. This is the foundation of an empathetic customer experience — delivered through Experience as a Service. "
PREMIER DIGITAL EVENTS SUPPORTED BY THE WORLD'S BEST JOURNALISM.
FT Live events keep you connected and informed in an uncertain and constantly changing world. Using leading digital technology, we have now taken our content, global audience reach and engagement to a new level through a series of unmissable virtual events. Our compelling programmes, chaired by respected FT journalists, feature the most senior and thought-provoking decision-makers in business, finance and politics, all accessible from your office or home.
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